I have an online student, a shy, unconfident 11 year-old girl who won't speak up. Face to face, I'd get her to stand up, move around and project her voice; but my video phone screen is tiny- even my hand talking is restricted. She is so quiet that not only can't I hear her half the time, she's not even enunciating, and when she repeats something louder I usually still can't quite make out the words, let alone get at her pronunciation.
Ideas?