The guard told my husband if he didn't let me see the doctor unaccompanied, he would kill him. And that was my experience at the best hospital in the country.
Stories like these show me the positive side of not speaking Chinese.
I went to a smaller hospital that specialized in bone care and had everything taken care of within a half hour without waiting at all.
Nice that you finally got some service. I was dubious back in 2006/7 when I was told such and such was the best hospital in Guangzhou, but after hearing first hand success stories for several years and nothing negative, I figure there's something to it.